KEW SL9721 - 20/35W

SAL distribute their products through authorised Australian Electrical Trade Wholesalers and Lighting Retailers. To find a store near you, simply follow this link and input your postcode, where the nearest location to you will be provided.

Yes, SAL has customer service centres in Brisbane, Sydney, Melbourne, Adelaide and Perth.

IP (or Ingress and Protection) are an international standard reference which defines how well an electrical product seals itself against the intrusion of foreign bodies and moisture. The first digit I stands for intrusion of a solid object and the second digit P stands for the protection against moisture. In brief the higher the rating the more secure the product is against these elements.

As a guide IP20 is suitable for basic interior spaces eg: office areas, where IP55 and above would be suitable for exterior equipment such as floodlights.

For more information please refer to AS 60529. 
 

(thermal ambient) is the recommended maximum environmental thermal limit for the safe continued operation of an electrical device. The ta rating can be found on the rating label and installation sheet, which is located on the relevant product web page. Typically, you will find ta ratings of 25 degree C for Interior products, where ta ratings of up to 50 degree C can be found for exterior products. Operating products beyond their designed ta limit is not recommended as it will stress the product components beyond their rated limits, resulting in reduced product performance or premature failure.

An IK rating of a lighting product is covered by EN 62262 and is a measure of the impact resistance of a product. In brief the test process measures a products mechanical impact (impact energy joules) limits against a known mass and varied distances. As a guide the higher the IK rating (limit 10) the higher the products ability to withstand impact force.

High IK rated products (IK10) would be seen used in environments such as vandal prone installations, prisons as a guide.